Account Supervisor, Digital & Social Strategy

Account Supervisor, Digital & Social Strategy

Location: Chicago, Detroit, or Minneapolis

Do you like helping brands win the internet? We are seeking a social-first strategist and high-impact leader to join our Webby and Shorty Award-winning Midwest Digital & Social team as an Account Supervisor. 
This isn't a role for a status-quo doer; we need a social-savvy "strategic engine" who can mine data for human truths one hour and pilot AI-driven workflows the next. Joining a team with massive momentum, you will build digital and social ecosystems that move beyond simple execution into the realm of never-done-before innovation. You will serve as the calm, confident connective tissue across our hybrid PR, creative, and paid media teams—acting as a trusted advisor who proactively recommends bold strategies and seizes reactive cultural moments to defend and scale our clients’ brand reputations.

Responsibilities:

• Manage day-to-day digital and social activities and deliverables, including multi-channel content calendars, high-impact creative, and sophisticated paid-social integrations.
• Lead the development of digital ecosystems, moving beyond simple execution to build strategies rooted in social-first insights and business objectives.
• Act as a trusted advisor and primary digital lead for clients, proactively recommending channel architectures and content frameworks.
• Utilize social listening and data mining tools to uncover opportunities and actionable white space for brands.
• Serve as the connective tissue between PR, creative, and paid media teams to ensure digital strategy makes the entire agency’s work more effective.
• Research, pilot, and apply emerging technologies and AI tools/agents to give clients a competitive edge.
• Oversee account administration duties including resource allocation, monthly billing, and budget forecasting to ensure profitability.
• Mentor junior team members, teaching the "why" behind the strategy and setting a high bar for professional digital fluency.

Requirements:

• Bachelor’s degree in Communications, Marketing, PR, Journalism, or equivalent experience.
• 4+years of experience in a fast-paced agency or corporate environment with a specific focus on digital and social strategy.
• Proven track record of contributing to high-impact, award-winning digital campaigns.
• Deep, hands-on knowledge of the social landscape, creator trends, and the technical mechanics of platform algorithms.
• Ability to translate complex data into simple, thumb-stopping creative briefs and long-term brand frameworks.
• Strong verbal and writing skills with the ability to present with conviction and lead client communications with a proactive, strategic voice.
• A self-starter with excellent organizational skills, attention to detail, and the ability to manage multiple high-stakes workstreams simultaneously.
• Proficiency in social listening, analytics, and project management tools, with a passion for adopting new AI-driven productivity tools.
• Previous work portfolio preferred but not required. 

About FINN Partners:

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company’s record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy.
With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
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