Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention and product enhancement. We are currently seeking an Account Strategist.
The Account Strategist is responsible for expanding and renewing revenue organically, through consultative selling, outstanding customer service practices, and for assisting customers with any problems that may occur during the order and delivery process.
Essential Job Functions:
- Understand client needs and initiate upselling opportunities
- Proactively pipeline and provide weekly/monthly pipeline and forecasts.
- Use consultative sales techniques to offer expansion solutions.
- Build and maintain relationships with clients and understand their company growth.
- Strategically analyze client pain points and provide value with Data Axle solutions
- Drive product adoption and new customer onboarding.
- Utilize effective sales techniques to handle objections and grow book of business.
- Work proficiently with company sales order entry systems.
- Utilize CRM to maintain prospect/customer notes and opportunities.
- Prepare proposals and presentations.
- Proactively increase client value and prevent subscription cancellations.
- Demonstrate company core values.
* Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.
Supportive Job Functions:
- Perform other miscellaneous duties as assigned by management. *
*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.
Preferred QualificationsKnowledge, Skill, and Abilities:
- Proven technical, analytical, and problem-solving skills.
- Ability to create and execute customer retention strategies.
- Application of sales processes
- Strong verbal and written communications skills.
- Quick on feet, efficient, strong time management.
- Self-initiative and pro-active demeanor.
- Business/sales/marketing acumen
- Ability to work remote.
- Knowledge of sales and marketing practices and procedures.
- Ability to build rapport with clients.
- Works well under-pressure and ability to meet tight deadlines.
Education, Experience, and Certification:
- Bachelor's Degree, preferred
- 1 year Inside Sales, Account Management or Customer Experience, preferred
- 1 year of Data or digital sales experience preferred
- Proficient in MS Office, Excellent MS Excel skills, CRM software management
If you are a resident of Colorado or New York City, please contact us or email us at [email protected] to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.
Affirmative Action / EEO Statement:
At Data Axle, we are committed to attracting, retaining and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As a part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.
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