Account Manager

Dynata owns and manages a 60M+ member online community of consumers and professionals, globally. By engaging community members to exchange their personal data and opinions for valuable rewards, Dynata is the largest provider of first party consumer insights to leading Market Research agencies, consulting firms and corporate brands.

Responsibilities

• Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients.

• Define project-level feasibility for client bids using proprietary tools. Keep the company’s CRM tool updated with delivered bids. (70%)

• Work with Account Managers and Account Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase. (15%)

• Assist Client Services Team during project delivery with additional information and partner sourcing, if required. (10%)

• Assist in presentations or other sales related activities, required by the Account Directors and Account Managers. (5%)

Experience

• 1+ year work experience in business environment.

Knowledge & Skill
Specialized Skills:

• Good knowledge of Microsoft Office Word, Excel, and PowerPoint.

• Strong customer focus (previous experience in customer service is desirable)

Communication Skills:

• Demonstrates high level of ability in all aspects of communications: written, oral, listening and expressing ideas.

• Excellent interpersonal skills

Analytical Skills:

• Excellent problem-solving ability.

• Ability to analyze qualitative data.

• Exceptional analytical, quantitative and deduction skills.

Team/ Independent Worker:

• Ability to work both effectively independently and harmoniously with a team.

• Ability to build relationships and work well across functions.

• Experience in a collaborative team environment, sharing workload and responsibilities.

Time & Project Management:

• Ability to lead, participate and manage large-scale projects.

• Must be able to manage multiple assignments simultaneously with shifting priorities, deadlines and focus and have strong organizational skills.

• Ability to prioritize and oversee multiple projects in a fast-paced environment.

• Effective time management skills and ability to meet deadlines.

Business Acumen Skills:

• Understanding of business processes.

• Demonstrates a strong customer orientation.

• Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.

At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process. 

Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws.

The base salary range for this position in is $50K-$60K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A competitive sales incentive program will be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.  The commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.