Account Manager

At SPAR Solutions, we help clients scale through innovation, operational excellence, and high-performing Salesforce solutions. As an Account Manager, you will play a key role in expanding and deepening client relationships, driving new business opportunities, and strengthening SPAR’s Salesforce partnerships. This role blends consultative selling, strategic account growth, and relationship management to deliver meaningful outcomes for our clients and partners.

KEY RESPONSIBILITIES:

Salesforce Partnership:

• Develop & sustain relationships with a strategic group of Salesforce Core, GRB & Mid-Commercial teams at all levels 
• SFDC teams/locations as assigned; requires onsite presence at least 2-3 times each month
• Promote SPAR’s capabilities and successes with AEs, SEs and leaders at Salesforce
• Generate Opps through Salesforce partnerships, manage responses to opportunities
• Help with capturing and improving ideas for AE & SE enablement & engagement
• Follow SPAR's brand of consultative solutioning and engagement, build trust with Salesforce AEs/SEs and prospects/clients

New Logo Sales:

• Lead and facilitate sales activities in alignment with Salesforce sellers, or directly with clients as applicable
• Be a value added resource to Salesforce AEs & SEs (product knowledge, similar past projects, etc.)
• Conduct discovery, document customer needs, coordinate demos, estimate projects (both independently and working with team as applicable) and present proposals/SOWs to clients
• Develop professional PowerPoint presentations for customer calls and visits.
• Develop account plans in collaboration with Salesforce sellers to ensure achievement of established business development objectives.

Account Management activities:

• Identify and develop relationships with decision-makers at existing accounts 
• Effective engagement to uncover new opportunities, screen and track potential business opportunities to sale completion

Other responsibilities:

• Track & maintain information in CRM diligently
• Report on business activities, initiatives, and results to management on a regular basis.
• Draft account plans, sales pitches, presentations, and other documents as required.
• Gather/provide feedback to management on feedback from Accounts and Partners to protect and enhance SPAR’s reputation
• Work within a limited but reasonable travel & expense budget

QUALIFICATIONS:

• 5+ years of experience in account management, business development, or consulting (Salesforce ecosystem preferred).
• Strong understanding of Sales Cloud, Service Cloud, and related Salesforce solutions.
• Proven success in growing client accounts and building trusted partnerships.
• Excellent communication, relationship management, and presentation skills.
• Bachelor’s degree in business, marketing, engineering, or related field required.

 COMPETENCIES:

• Client Focus – Builds trust and delivers value as a consultative partner.
• Strategic Thinking – Anticipates client and market needs, aligning actions with long-term growth.
• Influence & Communication – Engages stakeholders with clarity, tact, and confidence.
• Execution & Accountability – Delivers on commitments and manages priorities effectively.
• Innovation & Growth Mindset – Identifies opportunities for improvement and expanded value.