Account Manager

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

The person in this position is responsible for selling gaming products to licensed casino operators within an assigned territory and improving the quality of customer service.

Essential Job Functions:

• Maintains a good working knowledge of the product line and its application within the marketplace.
• Prepares and delivers sales presentations to new and existing customers to sell Light & Wonder products and services on location, at trade associate meetings, and from the office.
• Identifies customer requirements via sales contact or through slot floor analysis and demonstrates how specific types of products and services will promote their casino in the most effective way possible.
• Compiles and maintains updated account listings/call sheets of all customers through the use of personal contacts, trade journals, business directories, and other available sources of information.
• Collects credit history information as required, quotes customer based on corporate approved prices and prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained.
• Provides estimated dates of delivery to the customer based on lead times and keeps customer advised of all issues impacting the delivery of his order.
• Provides updated forecast reports on a regular basis to management and identifies major sales opportunities in a timely manner.
• Provides to management updated product forecast reports on a regular basis for approval, major sales opportunities, competitive market trends and/ or any issues that may impede business.
• Prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained.
• Sell to large assigned customer base
• Reports expense account information in a timely and accurate fashion
• Meets or exceeds sales quotas.
• Performs other duties as assigned.

Required Experience:

• More than three years of sales experience.
• Minimum of 4 years Gaming systems related experience required.
• Preferred prior working experience with one of the major Gaming manufacturers in a Systems/Technology landscape.
• Understanding of Gaming technology and systems related nuances in a working capacity.
• Aptitude to learn Gaming systems commercial objectives and implement in a customer setting.
• Demonstrate skills in developing territory and customer base.

Education:

• Bachelor’s degree required.

Knowledge, Skills, & Abilities:

• Ability to work in a dynamic sales environment.
• Ability to demonstrate value for a technical product.
• Strong analytical skills and problem solving skills.
• Ability to write reports, business correspondence, sales proposals, and presentation materials.
• Strong attention to detail.
• Excellent communication skills (verbal and written).
• Ability to build and maintain strong relationships with prospects, managers, customers, or the general public.
• Customer-orientation.
• Strong negotiation skills when preparing sales contracts.
• Ability to travel.

Physical Requirements:

Extensive travel. Heavy phone use.  Exposure to cigarette smoke and noise on casino floors.

Work Conditions: 

• The work conditions are representative and typical of similar jobs in comparable organizations
• Casino Environment. Exposure to noise and cigarette smoke
• May require weekend and evening hours. Overnight travel required in relation to territory and customer location

Light & Wonder Corporation and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

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Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.