Serve as primary contact for hotel clients to drive revenue growth and optimize account performance. Negotiate rates and terms, analyze account performance, support Account Executives with outreach and admin tasks, and use CRM tools to track interactions while collaborating with cross-functional teams.
Account Manager (US, EU, other markets - remote)
BnBerry is a TravelTech company that specializes in connecting hotels and resorts to online booking platforms. Our mission is to innovate the hospitality experience by maximizing revenue opportunities and enhancing the customer journey through superior technology and strategic partnerships.
Role Overview:
In the role of Account Manager at BnBerry, you will play a pivotal role in fostering strong relationships with our hotel clients, driving revenue growth, and optimizing their accounts. This position is ideal for individuals who are passionate about client success and possess a strategic mindset to address performance-related challenges.
Key Responsibilities:
- Client Relations: Develop and maintain strong, trusting relationships with hotel clients, becoming their primary point of contact.
- Performance Analysis: Evaluate the performance of assigned accounts and implement strategies for optimization and revenue growth.
- Negotiation Skills: Negotiate competitive rates and terms with clients to ensure mutual profitability.
- Support Tasks: Assist Account Executives with various administrative tasks, including client outreach and account management.
- Collaboration: Work closely with cross-functional teams, such as business development and customer support, to ensure client needs are met effectively.
- CRM Usage: Leverage CRM tools (e.g., Hubspot) to manage account records and track sales interactions.
Requirements
Qualifications:
To thrive in this position, candidates should possess:
- 2+ years of experience in sales or business development, particularly in Hotel Revenue/Reservations/Leisure Sales.
- Familiarity with the hospitality industry and online booking platforms like Airbnb and Booking.com.
- Experience in B2B sales is advantageous.
- A dedication to ongoing learning and growth in B2B sales methods.
- Strong written and verbal communication abilities conducive to relationship-building.
- Experience with CRM systems such as Salesforce.
- The ability to multitask and navigate a fast-paced workplace.
- Ability to work US/EST hours;
Benefits
Compensation and Benefits:
- Competitive salary and a performance-based incentives.
- Full-time remote position with opportunities for professional growth and development.
Join Us:
If you're a dynamic self-starter with a passion for client relationship management and a track record of driving results, we want to hear from you. Join us at BnBerry and be part of a team that's shaping the future of the TravelTech industry. Apply now and embark on a rewarding journey with us.
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