KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
The Account Executive (SMB/MM) (LATAM) position is responsible for acquiring new logos and upselling our existing SMB/MM-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.
Responsibilities:
- Acquire SMB/MM Business-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
- Promote and sell KnowBe4’s range of products to existing customers to meet and exceed SMB/MM Business monthly cross sale and expansion sales quota.
- Build and maintain a pipeline of SMB/MM business opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
- Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
- Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
- Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
- Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
- Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
- Support in the renewal process where there is an opportunity to grow the account.
Minimum Qualifications:
- Minimum 2 years experience selling to SMB/MM-sized businesses, required
- Bachelor Degree or higher education equivalent, desirable
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Excellent verbal and written communications
- Fluent in Spanish
- Stats driven business professional
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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