Account Executive - East

Territory: Eastern U.S.

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, we’re dedicated to ensuring every child has access to the support they need.

At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on “cameras on” engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events.

About the role:

We’re looking for a sales-driven Account Executive to join our team. Reporting to the VP, Revenue and working closely with cross-functional teams, you’ll play a key role in supporting our mission to deliver teletherapy solutions for children with diverse needs. This role is ideal for someone who thrives in a full-cycle sales environment and enjoys both building new relationships and growing existing partnerships. You’ll have the opportunity to drive new business, manage a portfolio of school district accounts, and expand partnerships through a consultative, value-based approach — all while contributing to a mission-driven organization that helps children with special needs.

To stay connected, all employees commit to being available on-camera during our Core Working Hours (Monday - Friday, 12 - 5 p.m. ET) with standard business hours of 9 a.m. - 6 p.m. in your local time zone. For this role, travel is required (approximately 30–50%) to support onsite meetings, conferences, and partner engagement.

What will you do at Presence:

• Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through strategic partnership management
• Drive new customer acquisition by identifying, targeting, and securing new district partners and stakeholders through outbound prospecting, referrals, and inbound leads
• Lead the full sales cycle, including prospecting, qualifying, discovery, consultative selling, presentations, proposal development, pricing, negotiation, and contract execution
• Achieve quota by delivering new business bookings, renewals, and expansion revenue across your territory
• Identify and execute cross-sell and upsell opportunities to expand partnerships and increase account value over time
• Serve as a trusted advisor and primary point of contact for stakeholders, building strong relationships and driving long-term success
• Partner cross-functionally to ensure successful onboarding, implementation, and ongoing customer experience
• Manage escalations and coordinate internal resources to resolve issues and maintain high customer satisfaction
• Prepare and deliver presentations and proposals to district leadership and key decision-makers
• Maintain accurate pipeline management, forecasting, and reporting in Salesforce
• Monitor account performance metrics including renewal rates, pipeline health, and revenue growth
• Stay informed on K-12 trends, funding changes, and the competitive landscape

What we are looking for:

• 3–5+ years of quota-carrying sales experience
• Minimum 1+ year of K-12 experience, including selling into school districts and navigating complex, multi-stakeholder buying cycles
• Proven track record of consistently meeting or exceeding sales targets
• Experience managing full sales cycles and growing both new and existing accounts
• Strong outbound prospecting skills and disciplined pipeline management
• Experience coordinating cross-functional teams to deliver customer outcomes
• Skilled negotiator with the ability to handle objections and close effectively
• Strong time management and ability to balance competing priorities in a fast-paced environment
• Experience with Salesforce or similar CRM systems
• Edtech experience is a plus but not required
• Bachelor’s degree or equivalent experience

What will help you succeed here:

• You actively listen and respond with empathy, fostering respectful and productive collaboration
• You maintain a strong service mindset, consistently meeting the needs of internal and external stakeholders while building trust and credibility
• You seek creative, effective solutions and persist beyond the first answer to find what truly works
• You make thoughtful, informed decisions that align with company goals, and you're not afraid to ask questions to gain clarity
• You deliver high-quality work on time, and you proactively seek support or guidance when challenges arise

How we support you:

• Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage
• In addition to 11 observed holidays, salaried team members have flexible paid time off and hourly team members accrue 15 days paid time off starting
• 401K savings plan with a discretionary company match
• $500 home office stipend
• Benefits package including company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits
• Wellness programs with Headspace, Peloton and One Medical
• Paid parental and caregiving leave
• Professional Development opportunities - eligibility to apply for our scholarship program
• Eligibility to participate in Presence’s equity plan
• Collaborative, inclusive, and fun culture that is recognized as Great Place to Work certified
• Employee Resource Groups to promote shared community and belonging
• A meaningful and fulfilling opportunity to join a mission-driven team and help thousands of students unlock their full potential through access to high-quality special education services
• Opportunities to give back to your community, including volunteer time off and donation matching

The annual base salary range for this role is $70,000–$110,000 plus variable commission.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. We aim to pay competitively for our size and industry.

This job description is intended to outline the general scope, responsibilities, and qualifications of the role. It is not designed to cover or contain a comprehensive list of all tasks, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice, to meet the evolving needs of Presence.

Presence is unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.