Account Executive

Job Category

The Account Executive position will be responsible for ownership of 360 Finance by Modernize Home Services customers. This position requires a self-driven individual with internal and external communication skills who can support customer launches, review documents submitted for underwriting and create value during the interaction. In addition, this position will consult with customers on best practices to maximize their success and drive financing engagement, solicit feedback on program enhancements or issues, plus grow the customer accounts and overall financing products. This person must be resourceful and will be able to prioritize multiple projects under tight deadlines.

Responsibilities

• Identify and sign prospective customers through all channels, including internal referrals and new contractors with a focus on outbound prospecting to cold clients
• Clearly and concisely articulate the 360 Finance value proposition through all mediums (call, phone calls, in-person, emails, etc.)
• Develop a comprehensive knowledge of 360 Finance products and attributes, understand customer needs and requirements, and help connect the two
• Work in collaboration with overall leadership and across departments, such as Product and Operations, to ensure partner success
• Develop and innovate on sales processes, pitches, and approaches, comprehensive lifecycle processes; provide feedback and enhancements, collaborate with other 360 Finance teammates to continually improve a new initiative within a growing company
• Provide best-in-class business intelligence-driven guidance to your assigned customers to aid their growth and development
• Active participant in testing the platform, program, or marketing initiatives
• Interact with Executive team members to develop new or enhanced features or programs

Requirements 

• 2+ years of sales experience, specifically in financing
• 5 years sales experience in the home improvement market, preferred, but not mandatory
• An understanding of a complex sales cycle involving multiple decision makers and multiple steps in the sales process
• Active listener, assertive, persistent, and persuasive
• Solid knowledge of metrics and how they impact a contractor’s book of business to drive business profitability
• Self-driven, results-oriented optimist with a clear focus on quality and business performance
• Excellent written/verbal communication and customer relationship skills.
• Prior Salesforce experience or other CRM to manage leads or accounts
• Self-starter capable of prospecting clients as large as fortune QR500 alongside newly established businesses
• Demonstrated history of achieving/surpassing sales quotas and targets
• Demonstrated experience with a contact center platform or dialer