Account Director

Zayo is seeking an Account Director to support account(s) focused on companies with large infrastructure projects. The successful candidate will be able to develop and maintain customer relationships across large complex organizations and drive sales of end user connectivity, metro and national backbone solutions, and IP solutions. 

The Account Director is responsible for achieving sales and revenue growth and sustainability targets through consistent account management activities as well as developing new contacts within assigned customer account(s). Meet monthly, quarterly, and annual sales and renewal goals set by the leadership team through aggressive prospecting, relationship building, and selling. A demonstrated ability to succeed in an autonomous environment is key to this role.

The ideal candidate has a strong understanding of telecom Infrastructure solutions focused on carrier access, metro & national network topology, with the ability to work on large, complex deals applying a consultative and trusted advisor approach. 

Location: This remote role will consider applicants that currently reside in the continental United States.
  
Responsibilities: 

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches. 

• Present proposals and manage customers through the sales process. 

• Attain high Net Promoter Score results based on excellent customer support in the sales process. 

• Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new business. 

• Apply knowledge of customers, industry, and services to achieve revenue objectives. 

• Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts. 

• Manage high volume of work while maintaining a high degree of responsiveness. 

• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools. 

• Provide accurate and timely forecasts of sales opportunities. 

• Develop and maintain records of customer activity for reporting of sales and forecasts. 

• Provide accurate and timely information to management. 

• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met. 

• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision. 

• Support accounts in need of and in support of wireless infrastructure. 

• Develop customer relationships and drive sales of Connectivity and infrastructure services to prospects and customers in the Carrier Wholesale environment. 

• Responsible for achieving sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. 

• Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. 

  
Qualifications: 

• Minimum of Ten (10) years of large complex customer sales experience managing strategic sales initiatives. 

• A demonstrated ability to succeed in an autonomous environment is key to this role. 

• Proven ability to build relationships. 

• Quick learner who collaborates well with others. 

• Excellent communication skills, both verbal and written. 

• Exceptional customer service and relationship building/maintaining skills.  

• A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales.  

• General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services. 

• Ability to travel nationally as required by customer accounts, estimated 20% of the time.  

Estimated base salary range: $85,400 - $113,900 USD/annually. This role is eligible for participation in the sales commission plan.

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