7-11 West Field Operations Manager, Midwest

THE COMPANY: 

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

Must live in the Midwest and near major airport 

Ideal locations

North and South LA
Fort Worth, TX
Dallas, TX
Detroit, MI
Chicago, IL
Denver, Colorado

ROLE AND RESPONSIBILITIES: 

Juul is the market leader in the e-Cigarette category with a tremendous amount of growth potential within our US Commercial organization. This position will report directly to the National Sales Director and lead a team of Territory Specialists to maximize sales opportunities. This is an exciting opportunity to elevate sales execution within retail chain doors, as well as develop your people to achieve maximum results against our mission. 

In this role, the Sales Operations Manager will execute the sales strategy of driving distribution, decreasing out of stocks, improving space and locations of products, along with other sales KPIs through a team of Territory Specialists with the ultimate goal of increasing revenue.

KEY RESPONSIBILITIES:

• Lead & develop a team of high-performing Territory Specialists to achieve desired business objectives
• Plan, organize, and execute sales strategies and Territory plans across the Division and assess both successes and failures with actionable plans for continuous improvement
• Coach and mentor TSS’s to develop selling & professional skills (through goal-setting, personalized feedback, joint sales calls, individual coaching sessions, performance reviews, etc.). Travel to TSS locations and do work with’s to retain knowledge of areas and continue to develop TSS skills.
• Synthesize and communicate insights and business intelligence with the TSS team, the National Account Manager team and Sales Leadership, and supporting functions
• Achieve KPIs set for the company, regional, and individual levels
• Work cross-functionally with company HQ, regional HQ, and other teams (e.g. Trade Marketing, Distribution Management, Key Accounts, etc.)
• Maintain working knowledge of pertinent local and state regulations and taxes in the States and guide TMs on how to optimize outcomes in their local markets 

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• Minimum 4-5 years of previous field sales experience, preferably managing teams of territory sales representatives
• Proven sales management skills, demonstrated via exceptional knowledge of the CPG retail environment within 7-Eleven
• Strong people motivation and management skills, with an aptitude for hands-on coaching and personal development
• Proficient in using sales technologies and software, for example, SalesForce, and Tableau, to analyze and act upon key data 
• Extensive knowledge within the inner workings of 7-Eleven operations
• Capability to prioritize various tasks in a high-paced environment and take initiative to be solutions-oriented
• Industry experience in Tobacco or other regulated industries
• Ability to travel 60% of the time

EDUCATION:

• Bachelor’s degree or relevant experience
• Preferred Degree in Business or related field

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses