Teams at ZOLL Medical Corporation

Provide advanced, independent troubleshooting and functional support for assigned cloud-based ZOLL products. Collaborate cross-functionally to resolve multi-product issues, contribute and maintain knowledge-base articles (KCS), analyze case trends, and propose preventative initiatives to improve customer satisfaction.

Designs, develops, documents, and maintains software for ZOLL products, including high-quality software designs and unit tests, while collaborating with team members.

The Director of Sales Training leads global sales training and capability development, ensuring the sales organization excels in customer engagement and performance through strategic partnerships and effective training programs.