Teams at ZOLL Medical Corporation

Designs, develops, documents, and maintains software for ZOLL products, including high-quality software designs and unit tests, while collaborating with team members.

The Technical Product Support Specialist II manages complex technical inquiries for ZOLL products, providing advanced troubleshooting, collaboration across teams, and contributing to knowledge base improvements.

Lead cloud and SRE initiatives: design, automate, and operate AWS-based SaaS platforms using IaC and CI/CD. Drive platform reliability, observability, security/compliance, and DevOps best practices while mentoring teams and participating in incident management and root-cause analysis.