Teams at Yugabyte

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

Own the quote-to-booking process across direct, channel, reseller, and cloud marketplace transactions. Review orders, enforce deal compliance, manage private offers, reconcile bookings and partner payouts, support financial close, maintain controls and reporting, and resolve booking issues across Sales, Partnerships, Billing, Accounting, and Legal. Lead AI-enabled automation to improve order accuracy, reconciliation, and cycle time.

Owns month-, quarter-, and year-end close activities, including journal entries, account reconciliations, multi-currency accounting, consolidation, and financial statement support. Manages cash positioning, bank activity, payment runs, intercompany funding, and investment reconciliations. Supports audits, tax provision work, compliance, internal controls, SOX readiness, and process automation across global entities.