Teams at Workato

The Staff Domain Expert for Customer Support will focus on AI solutions, collaborating with teams to drive effective customer outcomes and develop strategies for adoption.

The Staff Domain Expert will lead AI initiatives for GTM, translating operational workflows into AI applications while facilitating customer engagements and developing thought leadership.

Qualify high-quality inbound leads from website, chat, events, and trials. Respond rapidly to leads, manage pipelines in Salesforce, use Outreach and sales tools to schedule meetings, collaborate with AEs and Marketing, test and report on lead quality, and meet weekly metrics.