Teams at Wings Credit Union

Manage mortgage production team to originate compliant conventional, FHA, and VA loans; oversee pipeline, compliance, training, reporting, product recommendations, and member outreach. Coordinate with QC, underwriting, marketing, and business development to meet volume targets and deliver high-quality member service.

Manage Wings' enterprise policy and procedure program: collaborate with business, legal, compliance, and risk teams to draft, update, and maintain authoritative documents; oversee the electronic document repository and vendor relationships; provide subject-matter expertise, training, and staff development; ensure regulatory compliance and record retention.

Supports end-to-end IT audit engagements per IIA standards: planning, risk assessment, walkthroughs, testing, reporting and QA. Coaches staff, monitors project status and budget, leverages data analytics/AI techniques, performs root cause analysis, and advises on emerging IT risks and controls within the credit union environment.