Teams at The Wilshire Group

Serve as primary support contact for Epic applications (Cadence, Prelude, HB Billing). Analyze reports and EHR technical issues, perform maintenance and system testing, document configurations and tickets, liaise between end users and implementation teams, recommend enhancements, participate in training and project meetings, and maintain HIPAA compliance.

Designs, builds, tests, implements, monitors, and supports Epic interfaces using Epic Bridges and Infor Cloverleaf. Analyzes requirements, develops mappings and documentation, troubleshoots message and connectivity issues, monitors error queues, supports testing and go-live activities, participates in on-call rotation, and ensures secure, reliable healthcare data exchange following HL7, FHIR, X12, XML/JSON, and API standards.