Teams at Wikimedia Foundation

Lead strategic alignment, design, delivery, and evaluation of the Community Wishlist program portfolio. Drive cross-functional coordination, resolve dependencies and risks, manage budgets and vendors, set metrics, conduct capacity planning, and report outcomes. Build relationships with community members and stakeholders to translate requests into measurable impact.

Support online fundraising campaigns by editing web files (HTML/CSS), implementing banner tests in CentralNotice, managing QA and cross-browser checks, coordinating with Revenue Specialists, linguists, and designers, and maintaining Asana workflows to ensure campaign delivery across multiple countries and languages.

Lead and execute multi-channel donor acquisition, retention, upgrade, and reactivation initiatives. Design donor journeys, manage segmentation and campaign execution across email, direct mail, SMS and paid channels, track KPIs, forecast and report on ROI, and collaborate with product, data, and agency partners to grow donor lifetime value and engagement.