Teams at Wellvana

Enter, verify, correct, and maintain company records across databases and spreadsheets. Perform scanning, filing, data quality checks, basic reporting, and support administrative teams while protecting confidential information and meeting productivity and accuracy targets.

Provide remote or in-person administrative support including calendar and email management, document preparation, data entry, travel booking, meeting coordination, basic bookkeeping, customer communication, file and task management, and process improvement to support executives, managers, teams, or clients.

Handle high-volume inbound and outbound customer contacts across phone, email, and chat; resolve issues, process orders/payments/appointments, update CRM records, escalate complex cases, meet quality and productivity targets, and participate in training and QA programs.