Teams at Welch Equipment Company

Generates new customer leads through cold calling and warm outreach, builds sales pipelines in CRM systems, and creates interest in material handling products and solutions. Collaborates with marketing, sales, and sales operations teams on campaigns, lead quality, reporting, and close-rate analysis. Tracks opportunities using CRM processes and value-selling methodologies while meeting sales goals and quotas.

Leads enterprise-wide continuous improvement strategy, Lean initiatives, Kaizen culture, and operational excellence programs. Partners with executives and cross-functional teams to eliminate waste, optimize processes, improve performance, and sustain standardized practices. Develops dashboards and operating reviews, coaches leaders, facilitates workshops, coordinates training, and tracks measurable gains in productivity, quality, cost, customer satisfaction, and profitability.

Welcomes visitors, answers and routes phone calls, distributes mail, prepares shipping labels, scans invoices, manages office and refreshment supplies, maintains common areas, and supports accounting with daily administrative tasks.