Teams at WEKA

Provides senior technical support for enterprise infrastructure customers, troubleshooting hardware, networking, distributed storage, cloud, and performance issues. Acts as the primary liaison between customers, account teams, partners, and Engineering; manages support cases, monitors systems, documents solutions, and communicates product feedback. Requires Linux and networking expertise, Python and Bash automation, on-call availability, and occasional regional or international travel.

Lead global revenue operations across Sales, Marketing, Customer Success, Finance, and channel teams. Own forecasting, territory planning, pipeline management, compensation, quote-to-cash processes, GTM systems, data governance, dashboards, and KPI visibility. Partner with executives and the board while supporting complex third-party hardware configuration and quoting. Build and manage a high-performing global operations team and optimize scalable go-to-market execution.

Owns end-to-end delivery of complex customer infrastructure builds lasting 90–120 days. Coordinates customers, OEMs, infrastructure partners, integrators, and internal teams; manages schedules, scope, risks, dependencies, budgets, change control, phased acceptance, and operational handoffs. Leads executive communications, resolves blockers, improves professional services methodologies, mentors engagement managers, and supports customer growth opportunities.