Teams at Warby Parker

Provide exceptional in-store customer service, communicate Warby Parker’s brand values, demonstrate product knowledge, offer style advice, support team needs, improve the retail experience, and contribute to an inclusive store culture. The role requires adaptability, strong communication, organization, attention to detail, and enthusiasm for fashion and technology.

Supervise optical and retail store operations, support opening and closing, assist customers with eyewear selection and fitting, take accurate measurements, verify finished eyewear, explain prescriptions and products, maintain inventory and business systems, and mentor optical staff while driving service and sales performance.

Provide exceptional customer service in a Warby Parker retail location by communicating brand values, offering product knowledge and style advice, supporting sales-floor operations, and improving the glasses-shopping experience. The role requires collaboration, adaptability, attention to detail, and enthusiasm for fashion and technology while fostering an inclusive environment.