Teams at Viaero Wireless

Support and improve QuickBase business applications, workflows, reports, dashboards, and automations. Troubleshoot application issues, assist with integrations and data migrations, and provide user support. Partner with business teams to translate operational needs into technology solutions while developing skills in low-code platforms, databases, APIs, and workflow automation.

Provides accounting, financial, administrative, and clerical support. Responsibilities include processing accounts receivable transactions, bank and store deposits, lockbox payments, vendor invoices, refunds, and reconciliations. The role resolves payment discrepancies, supports sales and billing teams, communicates with vendors, maintains records, and meets recurring financial deadlines while ensuring accuracy and policy compliance.

Provides Tier 2 technical support for wireless products, services, devices, messaging, and internet equipment. Troubleshoots network complaints and provisioning errors, documents issues in ticketing systems, handles high-volume customer calls, maintains quality standards, supports new team members, and collaborates with customer service, network operations, and field operations. The role requires excellent communication, customer service, multitasking, troubleshooting, and technical learning skills.