Teams at Veterinary Emergency Group

Greet and support customers in person, by phone, and online; manage all customer communications and route urgent medical calls; provide empathetic guidance on financial and end-of-life decisions; process payments securely; coordinate with nursing and doctors; follow up after visits and create memorable customer-pet experiences in a fast-paced, emergency veterinary setting.

The Contract Sourcing Manager will build proactive talent pipelines, source and engage passive candidates, and support critical hiring needs. Responsibilities include direct sourcing, referrals, networking, market mapping, Boolean searches, labor market analysis, candidate relationship management, and recruiting technology optimization. The role partners with Talent Managers, recruiting leadership, and business leaders while contributing to sourcing best practices, process improvements, and cross-functional Talent Acquisition initiatives.

Lead clinical and operational strategy for one or more emergency hospitals: recruit and develop staff, provide emergency and primary veterinary care, coach leaders, monitor KPIs and P&L, manage budgets and referrals, ensure clinical standards, and supervise a large medical and management team with occasional domestic travel.