Teams at Versaterm, Inc.

Owns Marketo, Salesforce marketing operations, CaPDB market intelligence data, funnel governance, campaign execution, attribution, reporting, and data quality. Leads lead scoring, routing, lifecycle management, system enhancements, QA, vendor data programs, and cross-functional projects. Provides guidance and informal mentorship to junior team members while partnering with Sales, Revenue Operations, Marketing, Analytics, and GTM Systems to improve pipeline performance and operational scalability.

Leads the architecture, development, deployment, and production support of secure, scalable SaaS software across a public safety platform. Champions AI-native development practices, including coding agents, automated testing, code review, and agent workflows. Mentors engineers, collaborates cross-functionally, improves reliability and performance, manages incident response, and implements secure development practices for sensitive criminal justice data.

Own and expand a portfolio of strategic public safety accounts through upselling, cross-selling, renewals, and multi-product adoption. Build executive relationships, develop account plans, navigate public-sector procurement, manage pricing and expansion conversations, forecast accurately, and maintain CRM hygiene. Partner with customer success, implementation, product, marketing, support, and contracts teams. Represent the company at customer sites, user groups, and conferences, with approximately 70% travel.