Teams at Vectra AI

Owns enterprise cybersecurity sales across a federal territory focused on the U.S. Navy, Marine Corps, PACOM, and other Department of War customers. Responsibilities include prospecting, developing pipeline, managing account strategies, closing complex and high-value deals, partnering with sales engineers and channel partners, supporting renewals and expansions, forecasting revenue, and delivering territory business plans. Requires frequent domestic and occasional international travel.

Provides pre-sales technical support and technical account management for Vectra’s cybersecurity platform. Leads customer discovery, product demonstrations, proofs of concept, technology reviews, integrations, and security architecture discussions. Builds technical relationships with customers and channel partners, supports sales teams, collaborates on deployments and product projects, and maintains expertise in security technologies, networking, cloud security, attacker progression, incident response, and competitive offerings. Regional travel is required as needed.

Provides third-tier technical support for enterprise cybersecurity customers, diagnosing complex issues through lab reproduction, source-code analysis, networking and systems investigation. The role prioritizes customer impact, develops workarounds with Engineering, supports Sales engagements, documents solutions, improves support processes, creates customer-facing content, and participates in limited on-call coverage. Requires expertise in Linux, networking, security technologies, databases, cloud and virtual environments, plus strong customer communication and escalation management skills.