Teams at USAble Life

Administers and improves employee benefits and leave programs, including health, retirement, disability, FMLA, accommodations, and annual enrollment. Ensures regulatory compliance, data accuracy, payroll reconciliation, vendor performance, employee communications, and timely case resolution. Partners with HR, Payroll, Legal, managers, employees, third-party administrators, and HRIS teams on complex cases, system testing, reporting, wellness programming, and process improvements.

Analyzes business needs, gathers and documents requirements, translates them into application and systems solutions, coordinates configurations with IT teams and vendors, performs testing and root cause analysis, supports end users, and coordinates project activities through go-live. Develops documentation and training materials while providing application support and resolving complex system issues.

The Supervisor manages an application development team, oversees projects, guides staff, ensures compliance with IT standards, and mentors junior members.