Teams at USAA

Supports development and launch of digital-first P&C auto products, monitors product and underwriting performance, analyzes market and member data, develops product strategies and value propositions, coordinates compliance and risk controls, and guides operational teams through product enhancements and releases.

Leads fraud strategy for authentication and member identity systems, including analytics, fraud rules, Alloy platform migration, UAT, Actimize data integration, and Snowflake analytics pipelines. Manages a fraud strategy team, monitors emerging risks, develops policies and procedures, oversees detection and alert-generation systems, and ensures compliance with financial crime and banking regulations. The role requires extensive stakeholder collaboration, technical data expertise, and leadership of strategic fraud initiatives.

Leads underwriting measurement strategy for Property & Casualty insurance by designing analytical frameworks, developing performance metrics, evaluating profitability and member impact, and translating complex data into strategic recommendations. Partners with Finance, Pricing, Underwriting, Marketing, Sales, and leadership teams to influence decisions, optimize processes, identify risks, and improve business outcomes. Provides team leadership, guidance, and training while ensuring compliance with risk policies.