Teams at Union Home Mortgage Corp.

Provide Tier 2 application and user support for Third-Party Originations (TPO) channels, troubleshoot system/workflow issues, coordinate fixes with IT and vendors, support implementations and releases, perform system administration, monitor application health, document processes, and train internal and external users to ensure efficient loan manufacturing and strong service levels.

Analyze mortgage loan files prior to closing for compliance with investor, agency, and regulatory requirements; complete clear, professional audits; communicate findings and resolutions; perform special audits; stay current on regulations and underwriting guidelines; use Word and Excel; meet daily production targets.

The RESPA Specialist handles change of circumstance requests, verifies fee accuracy, ensures compliance with investor and regulatory standards, data entry, and loan document preparation.