Teams at Ultimus Inc.

Provides transfer agency and client support services for 529 plans, including account enrollment, transfers, investment changes, complex trades, account maintenance, reconciliations, correspondence, and compliance-related inquiries. Supports account owners, financial representatives, vendors, and internal teams through phone, email, and chat. Maintains accurate records, applies plan and legal requirements, processes documentation, and assists with onboarding new associates.

Supports and administers transfer agent and shareholder recordkeeping systems. Documents client requirements, troubleshoots issues, runs batch and reporting jobs, reviews client output, and may assist with billing. Acts as a liaison between technical, operational, and client teams during onboarding and change control, while answering questions about services and system functions.

Oversees ETF fund accounting, NAV valuation, trial balances, basket processing, reconciliations, reporting, and regulatory compliance. Reviews complex fund calculations, resolves settlement and accounting issues, supports audits, manages client and custodian relationships, and oversees operational controls. Leads fund accounting associates through hiring, training, delegation, performance management, and process improvement. Applies accounting principles to various securities and prepares financial, board, budget, and N-PORT reporting.