Teams at Udemy

Lead consumer strategy and business operations: set 2–8 quarter strategy, identify white-space opportunities, own operating cadence (OKRs/KPIs), drive market and competitive intelligence, partner with Analytics/Finance/Product/Marketing to translate insights into plans and performance improvements focused on engagement and retention.

Lead consumer pricing and monetization strategy across Coursera+Udemy, run experimentation roadmaps, develop pricing/packaging, partner cross-functionally, build business cases, monitor performance, and manage a small pricing team to drive subscription growth and revenue.

Own a portfolio of complex enterprise renewals to protect and expand ARR. Lead end-to-end renewal cycles, negotiate pricing and contracts, maintain accurate forecasts and CRM hygiene, partner cross-functionally, analyze retention and usage data, identify churn risk, and mentor peers to improve renewal outcomes.