Jobs at Coursera + Udemy

Sell Udemy Business to enterprise customers (5,000+ employees): prospect, qualify, negotiate, and close new business and expansion deals. Coordinate cross-functional teams, build executive relationships, execute strategic sales plans, and exceed revenue targets while staying informed on market trends and competitors.

Lead a small pricing and monetization team to develop and execute pricing, packaging, and experimentation strategies that grow subscription revenue and lifetime value. Partner cross-functionally with Product, Engineering, Analytics, Marketing, Strategy, and Legal to build business cases, monitor performance, scale learnings, and drive operational improvements across Coursera + Udemy consumer offerings.

Lead consumer strategy and business operations by developing 2-8 quarter strategic plans, identifying and sizing white-space opportunities, and driving competitive/market intelligence. Partner with Research, Product, Analytics, FP&A, and Marketing to inform planning, build business cases, and translate insights into priorities. Own the Consumer team's operating cadence, OKR/KPI tracking, and initiative accountability to improve engagement and retention.

Lead strategic merchandising across Udemy consumer surfaces to drive discovery, conversion, retention, and revenue. Design and run A/B experiments, analyze learner behavior and marketplace trends, build merchandising frameworks, partner cross-functionally, and scale merchandising capabilities across the combined Coursera + Udemy ecosystem.

Lead strategy and roadmap for AI-powered learning products, drive high-priority AI initiatives from concept to scale, partner cross-functionally to deliver responsible AI solutions, define success metrics and experimentation frameworks, and advise leadership on AI trends and opportunities.

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Lead and execute company-level, cross-functional strategic initiatives (1-2 quarters). Create project plans, reporting, risk tracking, stakeholder alignment, and scalable templates. Drive NPI execution, resolve bottlenecks, and ensure timely, high-quality delivery and executive stakeholder satisfaction.

Lead category-level growth initiatives from diagnosis through execution to improve revenue, paid conversion, retention, and LTV. Analyze portfolio performance, prioritize high-impact opportunities, design experiments and operating mechanisms, and drive cross-functional teams to deliver measurable business outcomes and scalable decision frameworks.

Lead Coursera's multi-quarter mobile strategy and execution for native iOS/Android apps. Drive discovery, design, delivery, and optimization across teams using data, experimentation, and user research to boost engagement, retention, and business outcomes while raising product craft standards.

Lead global enterprise B2B marketing for Coursera, owning full-funnel demand generation, ABM, regional marketing, customer and partner marketing. Align marketing with sales and customer success to drive pipeline quality, NRR, LTV, advocacy, and ROI while managing budget, KPIs, and a large global team.

Lead product strategy and roadmap for high-priority platform areas (creator tooling, AI-powered assessment, enterprise integrations). Own end-to-end content creation experience, drive AI-enabled features, translate customer insights into scalable solutions, lead execution from ideation to launch, measure outcomes, partner cross-functionally with Engineering/Design/Data, and mentor peers to build a high-performing product organization.

Lead and scale a global Deal Desk team (5–10) to support Enterprise Sales with pricing governance, quote approvals, complex deal structuring, and commercial policy. Drive operational excellence, CPQ/Salesforce approval frameworks, analytics, cross-functional alignment, and continuous improvement to enable revenue growth and seller productivity.

Lead complex SaaS deal structuring, advise Sales/Finance/Legal on pricing, revenue recognition, and order management. Improve quote-to-cash operations, drive scalable governance and process enhancements, mentor junior deal desk staff, and support cross-functional system projects (UAT, QTC improvements) to increase deal velocity, compliance, and operational scalability.

Provide senior legal counsel on global privacy laws (with primary focus on US frameworks like CCPA/CPRA), develop and scale privacy program elements, advise on privacy impact assessments, incident response, data subject requests, regulatory engagement, product and AI privacy issues, and mentor privacy and legal teams.

Manage and grow Coursera's Strategic Content portfolio through SEO/AEO/GEO-optimized content strategy and creation. Analyze performance using data and visualization tools, identify optimization opportunities, execute cross-functional content initiatives (including video and emerging search tech), and scale content leverage across channels to drive traffic, engagement, and business outcomes.

Serve as strategic integrator for the Chief Data Officer, translating company strategy into operating systems, driving cross-functional alignment, and designing frameworks for planning, governance, and performance tracking. Oversee strategic projects, partner with People/Finance/Admin, lead engagement and internal communications, facilitate senior meetings, and represent the CDO to remove friction and accelerate decision-making across the Data organization.

Lead retention strategy for Coursera + Udemy consumer subscriptions by diagnosing churn drivers, sizing opportunities, prioritizing experiments, and coordinating cross-functional initiatives (Product, Monetization, Payments, Data Science, Research, Support) to improve renewals, engagement, winbacks, and lifetime value. Own roadmaps, operating cadence, dashboards, and executive communications to drive scalable retention improvements.

Lead and execute SEO strategy to grow organic visibility across web, AI search, and emerging discovery platforms. Own technical and content SEO roadmaps, partner with Product, Engineering, and Content to optimize indexing, performance, structured data, and site architecture. Measure and report visibility, traffic, engagement, and conversion; influence cross-functional stakeholders to scale SEO impact.

Lead planning, cadence, and cross-functional program management for a unified Enterprise Growth business. Own forecasting, reporting, dashboards, partner management, and execution of growth initiatives across Sales, Product, Marketing, Finance, and RevOps to establish a proven operating model and FY27 targets.

Lead strategic sourcing across indirect spend categories, run RFP/RFI/RFQ processes, negotiate contracts and commercial terms, manage supplier relationships and performance, ensure procurement compliance, and analyze spend to drive cost savings, risk mitigation, and process improvements.