Udemy Careers In Denver, CO

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The Sales Development role is a critical front-end sales position where you will be dealing with all Udemy for Business inbound inquiries. SDRs will work with Account Executives to produce opportunity pipeline and qualified meetings. In this role will learn skills that will become the foundation of your sales career.

We’re looking for a Marketing Ops Associate to ensure no lead is left behind and every buyer and customer touchpoint is tracked. You’ll help build closed-loop reports that empower us to invest in our best-performing Marketing channels, analyze our lead data to drive new and upsell opportunities globally. We've experienced tremendous growth over the last few years and this role is critical to ensuring we continue to rapidly scale our Marketing operations.

Udemy is seeking for Collection Manager who will be responsible for minimizing financial losses, increase cash collection and reduction in cash collection cycle time. We are looking to bring on a dedicated, results-driven individuals who can balance assertiveness and empathy. This position will manage Collection, Loss Mitigation, and Dispute resolution and would be process owner for these functions. #LI-EB1

Udemy is seeking a Benefits & People Ops Partner to join the growing People Operations team. The Benefits & People Ops Partner will play a key role in scaling the Benefits function in the US, Turkey, Ireland and Brazil in addition to providing support to People Ops projects and initiatives. The ideal candidate has 3+ years of US benefits experience, strong attention to detail, a desire to learn and a proactive attitude.

You’ll be part of a small but growing Talent team supporting our B2B organization, Udemy for Business (UFB). You will be responsible for partnering directly with hiring managers to understand their business needs, facilitate full lifecycle recruitment activities and help drive our hiring strategy for the organization. You’ll be comfortable in an “all hands on deck” environment, solving people problems and thrive in a startup culture.

This role is an integral part of a growing recruiting team supporting our B2B organization, Udemy for Business (UFB). You will be responsible for the search and discovery of top sales & marketing talent for our high-growth business. You will excel in an “all hands on deck” environment, solve for strategic business challenges, and thrive in a startup culture. This is a full-time role based in San Francisco or Denver. You will report to the Head of Sales Recruiting.

The Sales Development role is a critical front-end sales position where you will be dealing with all Udemy for Business inbound inquiries. SDRs will work with Account Executives to produce opportunity pipeline and qualified meetings. In this role will learn skills that will become the foundation of your sales career.

We’re looking for someone who has a love of teamwork, deep empathy for others, and a strong commitment to providing the best experience for our instructors. In the beginning, you’ll take the time to understand the Udemy platform thoroughly so you can effectively communicate with customers and understand their issues. After learning the ropes, you’ll manage a group of remote associates while providing white-glove services for our top instructors.  You will be an ambassador for our instructor partners and be in constant communication with our associates, top instructors, and our instructor success team. To do this, you’ll be elevating the Instructors voice and highlighting key trends and patterns that the Instructors are experiencing to Product, Marketing, and other relevant teams. #LI-EB1

We’re looking for candidates with Gainsight Admin experience to help drive strategic programs and work to revise and implement new workflows and processes. We will depend on your expertise to keep our system clean and focus on changes that drive growth, scalability, and retention. You’ll be supporting the entire customer lifecycle, from onboarding through renewal for our high-touch, low-touch and tech touch customers. You are organized and able to work on long-term projects as well as requests requiring a quick turnaround. You love working cross functionally and globally to support the broader Customer Success and Revenue Operations goals. 

Today Udemy relies on over 120 people around the world to provide support to our global customer base: more than 40 million students, 50,000 instructors, and 4,000 corporate customers. We are looking for a seasoned customer experience leader and stellar manager to take our global customer operations to the next level. You would manage our Customer Support and Trust and Safety teams and report to an SVP or C-Level member of our executive team.

This role will lead a portion of our SDR team working to convert both inbound and outbound leads. We are currently looking for a dynamic leader to inherit an already successful team to focus exclusively on growing the team even further. You will be responsible for hiring, training and coaching our SDR team.

We are looking for a Commercial Account Executive to help us further grow our B2B Sales team to new heights. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth. Udemy for Business Commercial Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.

Prospecting, developing, and closing new Udemy for Business platform customers. Developing and executing on account plans to deliver on revenue goals. Creating and delivering sales forecasts, updates and share best practices with the rest of Sales. Selling the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives. Coordinating and working with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention. Make our customers successful. Navigating a customer through a 30-day sales cycle. Navigating contracts.

Manage a team of Account Executives focused on new business sales. Demonstrate your passion for coaching and developing employees through personal and professional mentorship. Communicate job expectations with team members by planning, monitoring, and appraising individual sales results. Accurately forecast new sales pipelines along with add-on bookings. Help refine processes for the Corporate Sales team from onboarding forward. Focus on innovation of current best practices to serve the needs of the team and business as it grows. Work cross-functionally with Sales/Business Development, Customer Success, Marketing and Content to drive the business forward. Collaborate with sales operations to identify technology, strategies, and processes to better achieve revenue goals. Lead a sales-driven culture in a high energy, fun, fast-paced environment.

We are looking for a SMB Account Executive to help us further grow our B2B Sales team to new heights. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth. Udemy for Business SMB Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.