Udemy Careers In Denver, CO

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As an Account Development Representative, you will work closely with Senior Account Executives to identify opportunities within the Fortune 1000. As an ADR, you will continually learn new skills that will prepare you for a long and illustrious career in sales or any path you decide to take. At Udemy for Business our mission is to help people do whatever comes next, including our employees.

We are looking for a Commercial Account Executive to help us further grow our B2B Sales team to new heights. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth. Udemy for Business Commercial Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.

Prospecting, developing, and closing new Udemy for Business platform customers. Developing and executing on account plans to deliver on revenue goals. Creating and delivering sales forecasts, updates and share best practices with the rest of Sales. Selling the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives. Coordinating and working with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention. Make our customers successful. Navigating a customer through a 30-day sales cycle. Navigating contracts.

We are looking for a SMB Account Executive to help us further grow our B2B Sales team to new heights. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth. Udemy for Business SMB Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.

Hire, motivate and manage a world-class Sales & Customer Success enablement team. Analyze qualitative and quantitative data to understand where we have growth opportunities that will drive business results. Determine enablement priorities with Sales & Customer Success Leadership, Marketing, Product, and other stakeholders, and drive alignment across leadership on those priorities. Develop and execute against a holistic Sales & Customer Success enablement strategy that includes enablement on Udemy’s systems and processes, our products, Sales & CS methodology, the customer journey, functional expertise for all CS & Sales positions, and more. Create and deliver engaging content virtually and in-person at our global offices. Design and optimize programs like new hire onboarding, Sales Kickoff and certification programs to improve business performance. Partner with Product and Marketing to develop internal resources, enablement sessions and customer-facing materials for all product, content and service releases and ensure we have a sales strategy for each release.

The Sales Development role is a critical front-end sales position where you will be dealing with all Udemy for Business inbound inquiries. SDRs will work with Account Executives to produce opportunity pipeline and qualified meetings. In this role will learn skills that will become the foundation of your sales career.

The ideal candidate will require a strong understanding of SaaS quota and compensation math, familiarity with SaaS sales operations organizations, and extensive modeling / excel experience. You need to be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You understand how impactful data can be in determining the right strategy, and how important smooth operations are to executing that strategy. You roll up your sleeves and thrive in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. This role reports directly to the Director, Revenue Operations. This is a new role to Udemy - come help build the program!

Proactively owning and managing the success of 40-50 strategic Udemy for Business (UFB) customers. Developing individual success plans to ensure UFB adoption, expansion and loyalty for each of your customers. Consulting with customers on their internal learning and development strategy, and influence leaders to drive change across their organization. Creating and implementing engagement strategies to generate awareness and drive usage of Udemy for Business to help customers meet their business objectives. Building and maintaining executive level relationships through our role as trusted advisors. Renewing customer contracts and partner with sales to develop account expansion strategies to hit upsell targets. Implementing and training new customers. Be the onboarding project manager for each customer, and partner with our Solutions Engineers on technical requirements. Working with product management to surface customer requests and help translate customer feedback into product requirements.

We’re looking for candidates who can dive into our retention metrics, refine our forecasting process, manage our capacity planning and lead a growing team. We will depend on your expertise to keep our focus on changes that drive growth, scalability, and retention. You love working cross functionally and globally to support the broader Customer Success goals.