Director of Sales & Customer Success Enablement
Greater Denver Area
1 week ago
Hire, motivate and manage a world-class Sales & Customer Success enablement team.
Analyze qualitative and quantitative data to understand where we have growth opportunities that will drive business results.
Determine enablement priorities with Sales & Customer Success Leadership, Marketing, Product, and other stakeholders, and drive alignment across leadership on those priorities.
Develop and execute against a holistic Sales & Customer Success enablement strategy that includes enablement on Udemy’s systems and processes, our products, Sales & CS methodology, the customer journey, functional expertise for all CS & Sales positions, and more.
Create and deliver engaging content virtually and in-person at our global offices.
Design and optimize programs like new hire onboarding, Sales Kickoff and certification programs to improve business performance.
Partner with Product and Marketing to develop internal resources, enablement sessions and customer-facing materials for all product, content and service releases and ensure we have a sales strategy for each release.