Tray.ai
Tray.ai Benefits Overview
Compensation + Benefits
Offers 401(K)
Provides a pension
Offers company equity
Offers employee discounts
Offers employee stock purchase plan
Offers generous parental leave
Offers health insurance
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Artificial Intelligence • Cloud • Information Technology • Software • Automation
Provide technical support for Tray.ai’s orchestration and AI platform by troubleshooting customer issues, analyzing logs and API traffic, reproducing bugs, and coordinating with engineering. Manage Zendesk tickets within SLA, support incident response and maintenance, write knowledge-base content, join weekend on-call rotations, and communicate solutions clearly. The role covers integrations, authentication, AI agents, MCP, and Helix-deployed applications.
