Jobs at Travelers

Manage a portfolio of insurance agency assignments and territories to drive profitable growth, retention, and new business. Develop sales strategies, analyze agency performance, establish and support new agency relationships, conduct office visits, negotiate with distribution partners, and collaborate with Product and Underwriting teams. Use data, analytics, digital sales tools, and AI technologies to guide decisions and improve sales performance. Travel within the assigned territory up to 75% of the time.

Supports claim professionals by assisting customers, routing inquiries, documenting claim files, processing payments and expenses, managing records and mail, preparing reports, and performing financial control assessments. The role requires accurate data entry, information management, reconciliations, communication, judgment, and relationship-building. It operates under moderate supervision and does not include management responsibilities.

Manage and investigate low- to moderate-complexity general liability claims from initial notice through resolution. Responsibilities include determining coverage, evaluating liability and damages, establishing reserves, negotiating settlements, communicating with stakeholders, handling low-complexity litigation, maintaining claim records, and issuing accurate payments. The role requires customer-focused communication, sound judgment, insurance knowledge, conflict resolution, and an adjuster license where required.

Receives structured training to investigate and resolve personal auto insurance claims. Responsibilities include assessing coverage and compensability, gathering information from policyholders and claimants, determining accurate payments, communicating claim status, maintaining claim records, learning claims systems and AI-enabled tools, and obtaining required adjuster licenses. The role requires strong customer service, communication, judgment, organization, and conflict-resolution skills.