Travelers Haven is a tech-enabled, full-service housing firm that manages every aspect of short-term housing. Travelers Haven is guided by the needs of its customers, and works to save them money, time and stress. Travelers Haven helps thousands of businesses save an average of 34% at over 100k properties across North America.
Why Work with Us?
We hire talented people that thrive in a fast-paced, high-growth environment, where every day brings a new challenge. Imagine a place without red tape, decisions are made, and you are the best version of yourself. You are quickly able to see your hard work take root and impact is made. You are passionate, ambitious, and determined for success.
An Insider's view of Travelers Haven
How would you describe the company’s work-life balance?
From the moment I arrived at Travelers Haven I have always felt a strong emphasis from our leadership team on creating an environment and culture that allows for a healthy work-life balance. Through team outings, massage and smoothie days as an employee you understand that there is a concerted effort to show appreciation for the work we do.
Sr. A/R Specialist
What kinds of technical challenges do you and your team face?
Our engineering team is constantly working through challenges to make processes better for users. We balance adding new features with keeping technologies up to date. For instance, in the last year we added Cypress automated testing to our frontend codebase. We started with testing a new feature that makes our response to customer requests quicker.
How has your career grown since starting at the company?
Since starting at Travelers Haven, my career has grown rapidly. After my first 7 months I was promoted to a Senior Territory Manager, 3 months later I was promoted to Team Lead of Territory Management. My favorite value that TH preaches is “Grow Or Die” because if you embody this value, it will hold true. There is so much opportunity for growth!
Team Lead of Territory Management
How do your team's ideas influence the company's direction?
Being a part of the client experience team is a unique spot to be in as we hear and see what our guest’s feel. We can take pain points and strengths to develop new ideas and drive change within Travelers Haven. If we see any reoccurring themes, we make sure to share the themes company-wide to create a better guest experience. In the past year, we h
Senior Manager of Client Services/Dog Mom/Book Lover/Hiker
How do you collaborate with other teams in the company?
I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.