Teams at TouchTunes Interactive Networks

Leads software development across mobile, web, backend, and quality teams. Defines engineering strategy, roadmaps, architecture standards, and delivery practices while managing managers, budgets, staffing, and organizational growth. Drives reliability, scalability, security, operational excellence, incident management, and performance metrics. Partners with executives and cross-functional teams to align technology execution with business goals and customer needs, while fostering accountable, high-performing teams and advancing AI-native development methodologies.

Owns new-chain origination and complex national-account sales for TouchTunes’ connected entertainment platform. The role identifies restaurant, bar, hospitality, and franchise prospects; builds executive relationships; develops guest-experience business cases; leads 12–18-month multi-stakeholder sales cycles; structures pilots; and drives conversion and expansion. The director also maintains corporate account ownership, builds pipeline independently, coordinates internal and external partners, documents the sales playbook, and travels significantly to meet executives.

Leads marketing and loyalty analytics strategy, measurement frameworks, forecasting, campaign reporting, experimentation, and lifecycle analysis. Partners with Marketing and Finance to connect performance metrics to business goals, automate reporting, and generate actionable insights. Builds churn, retention, segmentation, and LTV models while evaluating paid acquisition and customer growth opportunities using SQL, Python, BI tools, marketing platforms, and modern AI-enabled workflows.