Tines Benefits Overview

The Strategic Account Executive will develop and grow enterprise accounts across the Pacific Northwest. Responsibilities include prospecting, building demand, managing complex sales cycles, closing transactions, developing channel and technology alliance relationships, collaborating with Solutions Engineering and internal teams, and providing customer feedback to product and go-to-market groups. The role requires selling technical SaaS solutions to security and IT executives, building territories from scratch, achieving sales targets, and traveling approximately 25%.

Lead enterprise deployments of Tines, integrating the platform with customer systems and configuring workflows. Drive adoption through training, workshops, troubleshooting, and executive communication. Identify new use cases, expand platform value, maintain strategic customer relationships, and communicate customer insights to Engineering, Product, and go-to-market teams. The role requires strong Python development, production LLM and AI experience, autonomous ownership, and 20–40% travel to customer sites.

Own post-sales strategic relationships and retention across high‑value enterprise accounts. Drive net retention, customer health, and expansion by aligning technical delivery (FDEs, solutions architects) with executive business goals, leading QBRs/EBRs, building scalable CS playbooks, and partnering closely with Sales to identify and close upsell and renewal opportunities.