Jobs at Thatch (thatch.ai)

Lead GTM analytics across performance measurement, channel economics, data governance, forecasting, planning, and executive reporting. Own metric definitions, data standards, analytical priorities, and business requirements while partnering with Marketing, Data Science, Finance, RevOps, and Engineering. Analyze funnel, attribution, CAC, payback, conversion, retention, pipeline, and territory performance, translating findings into investment recommendations and strategic decisions for senior leadership.

Serves as embedded product counsel for Product, Engineering, and Design teams from product scoping through launch. Advises on healthcare regulations, privacy, data use, AI features, intellectual property, customer-facing disclosures, contracts, and compliance architecture. Builds scalable legal processes including launch checklists, playbooks, review standards, self-service guidance, and training. Requires strong judgment on unsettled regulatory issues, cross-functional communication, and experience supporting regulated consumer products in high-growth environments.

Reviews marketing and customer-facing materials for regulatory compliance, performs monitoring and control testing, handles KYB/KYC and transaction-monitoring escalations, supports enhanced due diligence, maintains compliance records, assists with audits and examinations, partners with internal teams, and tracks employee compliance training.

Build technical talent pipelines across Engineering, Product, and Design; map talent markets; develop sourcing strategies; partner with recruiters and hiring managers; use data to refine outreach; and engage candidates through initial screening. The role requires strong sourcing fundamentals, persuasive outreach, curiosity, adaptability, and experience finding hard-to-reach technical candidates.

Own full-cycle technical recruiting for Engineering, including sourcing, pipeline development, stakeholder partnership, interview process improvement, data-informed search strategy, and candidate closing. Build evergreen talent networks, expand sourcing channels, support university and new-grad recruiting, and help scale hiring practices in a distributed, high-growth startup.

Leads mid-market employer implementations from pre-sale planning through launch and handoff to account management. Builds project plans, coordinates enrollment readiness, manages eligibility data and integrations, trains employers and administrators, develops communication strategies, resolves issues, and collaborates across Sales, Product, Operations, Support, Compliance, and Account Management.

Lead consultative Mid-Market sales across the East Coast, managing broker relationships and executive stakeholders at 100+ employee companies. Drive discovery, build business cases, influence product positioning, maintain pipeline and forecasts, analyze competitive landscape, and travel regionally to support partners.

Manage a portfolio of mid-market employer customers as a trusted advisor on benefits strategy and the Thatch platform. Lead renewals, open enrollment, QBRs, and compliance (ICHRA, Medicare, COBRA). Build stakeholder relationships, monitor customer health, drive retention, and collaborate cross-functionally to scale processes, tooling, and customer education.

Own operational success of the General Agency channel: manage GA relationships, lead cross-functional projects, build and maintain SOPs and onboarding, monitor partner performance, and drive scalable partner processes and enablement in collaboration with Sales, Product, Finance, Customer Success, and Operations.

The Product Manager will oversee Thatch's financial infrastructure, focusing on reliability and scalability while driving the strategic development of member financial products and automating processes to enhance efficiency and member experience.

As a Product Designer at Thatch, you will craft exceptional user experiences, collaborate cross-functionally, and maintain design systems, with a strong user-centric approach.