Jobs at Temporal Technologies

Serve as the primary customer-facing technical leader for major accounts in the Western U.S. Guide prospects and customers through technical evaluations, distributed-system architecture, prototypes, implementation, and production adoption. Partner with Account Executives on new business and expansion opportunities, develop account plans, assess technical risks, and advise on cloud, security, reliability, performance, and cost considerations. The role requires strong technical communication, architectural expertise, experience with a major cloud provider, and 25–50% travel.

Leads and scales Temporal’s global technical support organization for complex developer and infrastructure issues. Establishes support operations, SLAs, triage, escalation, incident response, RCA, quality, staffing, and performance systems. Develops technical talent, reduces avoidable Engineering escalations, improves customer communications, and partners cross-functionally to convert support insights into product and documentation improvements. Represents Temporal in strategic escalations, critical incidents, enterprise support discussions, and executive readouts.

Lead the design and implementation of core Temporal server features across distributed systems, workflow execution, scheduling, persistence, visibility, and performance. Set technical direction, make reliability and operability improvements, partner cross-functionally, review designs and code, mentor engineers, and support open-source usability. The role requires extensive experience building production distributed systems, strong technical leadership, backend programming expertise, and operational experience with high-scale systems.

Lead AI agent optimization efforts by designing systems that improve token efficiency, response time, reliability, and output quality. Build agentic coding systems, develop AI application patterns, own features end to end, collaborate with engineering and field teams, support the developer community, and create public technical documentation. Work across Python, TypeScript, Java, and Go while serving as a domain expert in agent design and optimization.

Build and shape Temporal’s developer education platform through hands-on courses, tutorials, labs, videos, AI agent examples, and reference implementations. Translate distributed-systems concepts into practical learning experiences, maintain best-practice materials, support trainer and developer certifications, and partner with Product, Engineering, Sales, Marketing, and Solutions Architecture. Gather developer feedback, create scalable enablement assets, and occasionally teach workshops or represent education at events.

Design, implement, and operate features for Temporal’s open source distributed systems server. Solve challenges involving scheduling, task processing, workflow execution, persistence, quotas, visibility, and performance. Improve reliability through testing, observability, dashboards, alerts, runbooks, and documentation. Collaborate across engineering and product teams, participate in design reviews, contribute to developer experience, and mentor junior engineers.

Lead and grow a team building shared test systems, production-like environments, workload testing capabilities, failure-mode validation, and engineering test frameworks. Drive system-level coverage, cross-team alignment, measurable improvements in pre-production confidence, and integration of validations into continuous or release pipelines. The role requires strong distributed-systems expertise, internal platform delivery experience, organizational influence, and the ability to translate production incidents into preventative test coverage.

Secure Temporal’s development pipeline, product, and customer execution environments. Partner with engineering teams on secure architecture, threat modeling, risk assessments, code and software supply-chain security, vulnerability triage, Kubernetes hardening, multi-tenant isolation, and responsible AI security. Participate in on-call rotations and help establish actionable security policies and practices across the organization.

Lead initiatives that enable production-like system testing across engineering. Build realistic test environments, workload generation and replay, fault-injection tooling, shared testing frameworks, and continuous or release validation. Partner with infrastructure, reliability, release, and product teams to convert incident learnings into durable test coverage. Mentor engineers, influence testing strategy, and improve observability, debuggability, and operational readiness.

Leads and scales a pre-sales Solutions Architecture team focused on acquiring enterprise customers for Temporal Cloud. Responsibilities include recruiting and coaching architects, establishing technical sales processes, supporting complex evaluations, guiding competitive positioning, prioritizing strategic opportunities, and partnering with sales, product, engineering, marketing, and customer success. The role requires technical credibility in distributed systems and cloud infrastructure, strong enterprise acquisition experience, exceptional discovery and communication skills, and proficiency in at least one supported programming language.

Build and operate managed compute primitives for Temporal Cloud, including autoscaling systems, cloud integrations, control-plane and data-plane services, and multi-tenant execution infrastructure. Own architecture, APIs, reliability, observability, rollout strategies, incident response, and long-term maintenance. Lead technical design, cross-team platform initiatives, code reviews, and mentorship while ensuring secure, performant, and fault-tolerant customer-facing services.

Own the end-to-end Temporal Cloud Namespace product lifecycle, including provisioning, configuration, capacity management, placement, scaling, APIs, SLOs, and SLAs. Define differentiated offerings and policies balancing reliability, performance, residency, isolation, and cost. Partner with engineering, SRE, operations, and commercial teams to deliver scalable multi-tenant infrastructure capabilities and clear customer experiences.

Design, build, deploy, and support scalable distributed observability systems for internal developers and customers. Lead the software development lifecycle, develop and review designs, ensure testing and production readiness, investigate reliability and performance issues, participate in on-call support, and collaborate across teams to improve Temporal’s infrastructure and platform capabilities.

Own customer production readiness and activation for Temporal platforms, driving initial workflows into stable, scalable production. Establish reliability, observability, alerting, governance, and operational standards; resolve complex technical issues; manage technical risks, migrations, and architectural debt. Lead KPI-driven success plans, cross-functional delivery, technical reviews, training, and customer enablement while supporting adoption, renewals, and growth.

Lead the architecture and delivery of scalable backend systems supporting customer onboarding, account lifecycle management, billing, metering, marketplace integrations, revenue data synchronization, and customer-facing usage reporting. Build reliable distributed systems, data pipelines, and integrations while ensuring correctness, observability, compliance, and operational readiness. Partner with Finance, RevOps, Sales, Support, Product, and Engineering, provide technical leadership, mentor engineers, and improve customer and developer experiences.

Build and operate Temporal Cloud’s managed compute platform, including autoscaling systems, multi-tenant execution services, cloud integrations, control and data plane boundaries, security controls, observability, and reliability practices. Lead API design, rollout, incident response, technical reviews, cross-team collaboration, and mentorship for production platform capabilities.

Own the product strategy and roadmap for Temporal’s self-hosted and hybrid deployment offerings. Lead improvements to installation, configuration, upgrades, migrations, operational tooling, storage choices, multi-region and multi-cloud topologies, and Temporal Proxy. Partner with Engineering, Resident Architects, Security, Support, and customer-facing teams to translate enterprise requirements into reliable, operable infrastructure products, particularly for regulated and controlled environments.

Own strategy and roadmap for Temporal’s Core Primitives charter. Translate customer and developer signals into platform investments, partner with engineering and SDK teams across server, APIs, and Cloud, and improve developer experience, reliability, and production operations. Define success metrics, boundaries, documentation, examples, migration guidance, and launch narratives while balancing open-source, Cloud, and enterprise needs.

Leads the strategy, architecture, development, and operations of Temporal’s large-scale, multi-tenant compute platform. Builds and manages a high-ownership engineering team, drives roadmap execution, reliability, incident response, capacity planning, fleet utilization, cost efficiency, and customer alignment. Guides distributed-systems decisions involving workload isolation, security, scheduling, resource management, performance, virtualization, serverless infrastructure, and future accelerated GPU compute.