Teams at TekSynap

Provides Tier 2 and Tier 3 sustainment and engineering support for mission-critical AV, video conferencing, and multimedia systems. Responsibilities include diagnosing incidents, implementing configuration changes, performing upgrades and maintenance, managing inventories, documenting systems, coordinating vendor support, supporting classified meetings and live events, and ensuring compliance with security policies. The role includes on-call support and requires work at Buckley Space Force Base.

Maintains, upgrades, secures, and supports enterprise AV, VTC, and multimedia infrastructure across government sites. Provides Tier II/III troubleshooting, system configuration, vendor coordination, deployment assistance, training, documentation, network diagrams, security compliance reporting, and technical briefings. The role serves as a subject matter expert for AV systems and supports continuous infrastructure improvement.

Provides Tier III systems administration and incident resolution across Linux, Windows, Apple, servers, networks, software, and peripherals on secure government networks. Responsibilities include installing and maintaining hardware and software, troubleshooting connectivity and application issues, optimizing network communications, managing inventories and downtime records, training staff, coordinating vendor escalations, and supporting system design. The role requires an active TS/SCI with polygraph clearance and is based at Buckley Space Force Base with 10% travel.