Jobs at TaskUs

Manages the international adaptation and localization of training materials, knowledge bases, assessments, and operational playbooks. Partners with local driving instructors, product teams, U.S. operations, and regional experts to align content with local regulations, road conditions, languages, and cultural requirements. Translates feedback into content updates, facilitates review and approval cycles, and ensures learning tools are accurate, compliant, usable, and ready for market launches.

Leads technical documentation programs, including strategy, governance, lifecycle optimization, stakeholder and client communication, risk mitigation, KPI and SLA tracking, and business reviews. Manages and mentors technical writing teams, oversees staffing and training, and drives technology-enabled, user-centered documentation solutions. Requires collaboration with engineering, product, operations, and marketing stakeholders, along with experience developing content strategies, information architecture, workflows, and program metrics.

The Director of Business Development will drive growth in the AI ecosystem through strategic partnerships, client engagement, market analysis, and collaboration, aiming to expand TaskUs's footprint in AI services.

Lead HR operations and strategy for a US remote site, partnering with business leaders to drive employee relations, performance management, compensation, succession planning, and organizational effectiveness. Implement HR programs, advise on policy and compliance, conduct investigations, track HR metrics, and manage special projects to support a People First culture.

Lead planning, execution, and delivery of moderate-to-high complexity projects, aligning Training, Design, and Technical Writing with engineering and client goals. Drive change management, manage cross-functional dependencies, report on project KPIs, act as primary client contact, and ensure operational readiness for global support teams.

The Head of Quality, AI Data Operations oversees quality assurance for training data and model evaluation, ensuring high standards and collaborating with teams and customers for AI projects.

Lead and grow a five-person go-to-market team focused on AI safety services, driving revenue growth and developing strategic customer relationships.