Teams at Tantalus Systems

Provide remote technical support for TUNet deployments: troubleshoot embedded hardware/software, RF and IP networks, Linux backend, databases and web front-ends; apply patches/upgrades, configure billing exports, maintain tickets and documentation, perform occasional scripting, support field product introductions, participate in after-hours rota, and travel to customer sites as required.

Provide pre-deployment and post-deployment technical support for TRUConnect customers: troubleshoot hardware/software, RF and IP networks, generate RF network designs and GIS maps, assist pre-sales RFPs, patch/upgrade systems, maintain billing exports, scripting tasks, and occasional on-site/support travel.