Teams at Tailscale

Manage and grow existing customer accounts through upsells and renewals. Build pipeline, create success plans, forecast accurately, educate customers on product value, and collaborate with Sales Engineering, Customer Success, Support, Marketing, and Product. Participate in recorded customer meetings for coaching and quality improvement.

Own the full sales cycle for new business: prospect, qualify inbound leads, self-source one-third of pipeline, close deals with senior technical buyers, run experiments to refine playbooks, represent Tailscale at events, support customers across time zones, and manage pipeline and forecasts in Gong and Salesforce.

Develop and maintain Tailscale’s control plane, relay infrastructure, identity integrations, open-source client code, and backend services. Design, test, document, and operate scalable software with strong observability and security. Participate in incident response and customer escalations, improve system efficiency and stability, and collaborate asynchronously with engineers, designers, and product managers throughout the product lifecycle.