Jobs at T-Mobile

Supports Agile Scrum teams by facilitating ceremonies, removing impediments, coaching teams, managing backlogs, and coordinating product and technical stakeholders. The role guides self-organization, supports release planning and budget oversight, assists with user story prioritization, and promotes continuous improvement. It also tracks sprint progress, supports software delivery processes, and provides accurate reporting on project and budget status.

Manages and optimizes end-to-end ecommerce digital experiences for product and feature launches. Uses data, UX insights, customer journey mapping, and A/B testing to improve satisfaction, sales, cost efficiency, and digital performance. Translates business and product requirements into creative briefs and user flows, identifies front-end impacts, and coordinates cross-functional technical and creative teams through execution.

Manage a national advertising sales pipeline, acquire clients, develop digital marketing campaigns, and create business strategies that improve client engagement and revenue. The role involves analyzing customer needs, tailoring marketing solutions, building long-term client relationships, and optimizing advertising performance. Success is measured through client acquisition, campaign effectiveness, revenue growth, and sustainable business development.

Develop and maintain embedded C and C++ microservices for broadband gateways and mesh extenders running on RDK-B. Responsibilities include implementing USP device-management behavior, interfacing with Wi-Fi and cellular subsystems through RDK and RBUS, maintaining containerized device services, writing tests, debugging software, validating firmware releases, and collaborating with OEM partners. The role also involves improving diagnostics, field data collection, documentation, and software delivery processes.

Supports Mint Mobile’s marketing operations by coordinating annual planning, go-to-market initiatives, campaign schedules, messaging, processes, tools, vendors, budgets, and marketing technology. Develops executive presentations, reports, KPI trackers, calendars, strategic briefings, and documentation while managing invoicing, contracts, renewals, and cross-functional stakeholder communication. Ensures marketing initiatives are aligned with business objectives and delivered on time and within budget.

Design and refine digital and print creative for web, social media, email, marketing campaigns, merchandising, and packaging. Develop concepts, landing pages, email templates, icons, and brand resources while presenting work to stakeholders and collaborating with copywriters, marketers, project managers, and designers. Manage projects from conception through handoff, support senior designers, mentor junior team members, and maintain brand consistency across Ultra and Mint campaigns.

Manages MintMobile.com’s ecommerce digital experience operations, roadmap, experimentation program, promotional launches, and cross-functional project execution. Leads a digital experience team, coordinates stakeholders across Product, Marketing, Creative, Analytics, and Engineering, and maintains program documentation, tracking, reporting, and operational workflows. Uses customer insights, analytics, A/B testing, and process improvement to optimize digital journeys, strengthen customer experiences, and improve business performance.

Owns Mint Mobile’s ecommerce product marketing, including on-site merchandising, promotional campaigns, landing page strategy, content hierarchy, and promotional calendar management. Partners with Marketing, Creative, Product, Analytics, and Ecommerce teams to create effective digital experiences. Uses customer insights and business data to improve engagement, conversion, revenue, campaign scalability, and speed to market.

Owns the end-to-end product strategy, roadmap, requirements, delivery, and lifecycle for T-Mobile’s in-home managed Wi-Fi experience. Partners with engineering, network, firmware, Care, vendors, and business teams to improve Wi-Fi reliability, telemetry, troubleshooting, customer support, and satisfaction. Leads prioritization, build-buy-partner evaluations, cross-functional delivery, executive communication, risk management, and operational readiness for broadband and connected-home capabilities.

Supports small-business sales teams by designing, presenting, and consulting on wireless solutions. Provides technical guidance during customer meetings, analyzes network coverage, assists with in-building coverage requests, demonstrates solution value and ROI, and maintains expertise in wireless devices, networks, and value-added services. The role is remote but aligned to the Las Vegas territory and may require travel within the assigned market.

Acquire new SMB accounts through prospecting, cold calling, networking, referrals, and lead generation. Identify customer needs, recommend tailored wireless products and services, negotiate and close deals, manage the sales funnel, and meet monthly quotas. The role includes developing proposals, reporting sales activity and forecasts, participating in training and sales meetings, and supporting multiple local geographic territories under sales manager supervision.