Jobs at T-Mobile

Design and refine digital and print creative for web, social media, email, marketing campaigns, merchandising, and packaging. Develop concepts, landing pages, email templates, icons, and brand resources while presenting work to stakeholders and collaborating with copywriters, marketers, project managers, and designers. Manage projects from conception through handoff, support senior designers, mentor junior team members, and maintain brand consistency across Ultra and Mint campaigns.

Sells T-Mobile products, features, and services based on customer needs; resolves customer issues using in-store systems and digital tools; completes ongoing training to serve as a subject matter expert; supports digital onboarding; and collaborates with the team to deliver strong sales and service experiences.

Provides expert-level retail sales and customer service in T-Mobile Experience stores. Sells products and services based on customer needs, resolves issues using store systems and digital tools, maintains product knowledge through training, supports customer onboarding, and collaborates with teams to improve sales and service outcomes.

Leads broadband business intelligence initiatives by analyzing complex datasets, developing cross-functional dashboards and reporting structures, guiding data strategy, and delivering customer and business performance insights. Presents advanced analyses and strategic recommendations to senior leadership. Requires expertise in SQL, ETL, data visualization, reporting design, and analytical modeling, with collaboration across technology, finance, marketing, telecom, supply chain, and procurement teams. This is a hybrid role requiring at least three days per week in the office.

Acquire new SMB accounts through prospecting, cold calling, networking, referrals, and lead generation. Identify customer needs, recommend tailored wireless products and services, negotiate and close deals, manage the sales funnel, and meet monthly quotas. The role includes developing proposals, reporting sales activity and forecasts, participating in training and sales meetings, and supporting multiple local geographic territories under sales manager supervision.

Provides expert customer service and sales in a T-Mobile Experience store. Recommends products, features, and services based on customer needs; resolves issues using in-store systems and digital tools; completes ongoing training; supports customer onboarding; and contributes to a collaborative sales and service culture. Acts as a subject matter expert on T-Mobile products and services while helping deliver strong store results.

Sells T-Mobile products and services, resolves customer issues using in-store systems and digital tools, completes ongoing training, supports customer onboarding, and contributes to a collaborative sales and service culture. Serves as a subject matter expert across T-Mobile products and solutions while delivering high-quality customer experiences and meeting store results.

Sells T-Mobile products and services based on customer needs, resolves issues using in-store systems and digital tools, completes ongoing training, supports customer onboarding, and contributes to a collaborative sales and service culture. The role serves as a subject matter expert across T-Mobile products and services while delivering high-quality customer experiences.

Sells T-Mobile products and services, resolves customer issues using in-store systems and digital tools, completes ongoing training, and serves as a subject-matter expert. The role combines retail sales, customer service, troubleshooting, product education, and teamwork to deliver strong in-store customer experiences.

Sells T-Mobile products, features, and services based on customer needs; resolves customer issues using in-store systems and digital tools; maintains product and service expertise through training; supports customer onboarding; and collaborates with teammates to deliver strong sales and service experiences.

Sells T-Mobile products, features, and services based on customer needs; resolves customer issues using in-store systems and digital tools; completes ongoing training to maintain product and service expertise; supports customer onboarding; and collaborates with teammates to deliver strong sales and service experiences.

Sells T-Mobile products, features, and services based on customer needs; resolves customer issues using store systems and digital tools; completes training and certification; serves as a subject-matter expert; supports onboarding and training of sales associates; and collaborates with colleagues to deliver strong sales and customer service experiences.

Provides expert in-store mobile sales and customer service for T-Mobile. Recommends products, features, and services based on customer needs; resolves issues during a single interaction using store systems and digital tools; completes ongoing training; supports customer onboarding; and serves as a subject matter expert on T-Mobile products and services. Collaborates with teammates to deliver strong sales and service outcomes while contributing to a team-based store culture.

Sells T-Mobile products and services, resolves customer issues using store systems and digital tools, completes ongoing training, supports onboarding, and contributes to a collaborative sales and service culture. Acts as a subject matter expert across T-Mobile offerings while delivering personalized customer experiences and achieving store results.

Leads T-Mobile’s Content and Conversation Design team, setting strategy, guidelines, workflows, and design systems across digital and AI-powered products. Manages and develops designers, establishes voice and conversational principles, creates scalable tools and patterns, and partners with Product, UX, Research, Engineering, and AI teams. Uses human-centered design, research, prototyping, and KPIs to improve customer experiences, task success, engagement, and business outcomes.

Sells T-Mobile products and services based on customer needs, resolves issues using store systems and digital tools, completes ongoing training, supports customer onboarding, and contributes to a collaborative sales and service culture. Acts as a subject matter expert on T-Mobile products and services while delivering high-quality in-store customer experiences.

Sells T-Mobile products and services based on customer needs, resolves issues using in-store systems and digital tools, completes ongoing training, supports customer onboarding, and serves as a subject matter expert. Collaborates with teammates to deliver strong sales and service experiences while contributing to store results and a team-based culture.

Provide best-in-class in-store customer service and sales, resolve customer issues in one interaction using digital tools, complete ongoing training to act as a subject-matter expert, and collaborate with the team to drive store results.