Teams at Surescripts

Generates and qualifies enterprise sales opportunities for Life Sciences healthcare technology solutions. The role prospects pharmaceutical organizations, engages VP and C-suite stakeholders, conducts discovery, validates opportunities using MEDDPICC, and collaborates with Account Executives and Marketing on account-based campaigns. Responsibilities include researching accounts, documenting intelligence in Salesforce, monitoring industry triggers, personalizing outreach, optimizing messaging, and maintaining expertise in healthcare regulations, pharmaceutical commercial models, and competitive trends.

Design, implement, maintain, and optimize hybrid public and private cloud infrastructure, storage, operating systems, enterprise management tools, and automation. Lead capacity planning, infrastructure cost analysis, security compliance, business continuity and disaster recovery planning, performance testing, documentation, and resolution of complex operational issues. Provide escalation support across technology departments while improving reliability, efficiency, and security.

Assesses and optimizes product performance through metrics, dashboards, user research, behavioral analysis, and stakeholder feedback. Recommends product enhancements, documents findings, serves as a product subject matter expert, supports pilot and early-adopter programs, develops product documentation, educates stakeholders, and helps diagnose product issues throughout the lifecycle.