Teams at Sureify

Perform multi-vendor triage and technical translation, investigate issues by querying databases and reviewing logs, create clear internal tickets, coordinate with India-based engineering teams, maintain Confluence documentation, and manage customer satisfaction surveys and support-portal projects.

Lead client-facing requirement gathering, data analysis, and solution delivery for life & annuity insurance implementations. Support delivery teams, resolve issues, coordinate QA and training, and maintain stakeholder communication to ensure timely, high-quality deployments and customer satisfaction.

Lead revenue operations strategy, own and operationalize the Ideal Customer Profile, build ICP-backed segmentation and scoring, design GTM workflows and automations across Salesforce/HubSpot and enrichment tools, create win/loss frameworks, and drive AI-enabled tooling and integrations to optimize pipeline and conversion.