Teams at Submittable

Provide empathetic, real-time technical support via calls, chat, and email; troubleshoot platform issues, maintain help resources, escalate bugs and enhancement requests to Product, and partner with Customer Success to maximize user outcomes.

The Account Executive will manage end-to-end sales cycles, engage C-suite leaders, and exceed quotas by selling mission-driven software solutions to large organizations.

The Enterprise Solutions Engineer will support government customers by leading technical sales, creating tailored solutions, collaborating across teams, and maintaining expert-level product knowledge. Responsibilities include technical discovery, proposal documentation, and customer engagement.