Jobs at Stord

Serve as primary customer contact for Stord's Commerce software, owning end-to-end onboarding, activation, and adoption. Build scalable onboarding programs, training materials, and playbooks; monitor usage and ROI; coordinate cross-functional teams to resolve issues, influence product direction, and drive renewals and expansion.

Lead operational integration and performance of acquired fulfillment sites. Own portfolio P&L, manage Site GMs, execute 30/60/90-day integration plans, drive WMS rollouts, meet SLA and synergy targets, and stabilize productivity, cost, and service across multiple sites.

Lead deployment of validated automation from an innovation lab into pilot and network-wide production. Develop deployment playbooks, manage capital projects, re-engineer workflows, drive Lean/Six Sigma improvements, create SOPs, and coordinate vendors and cross-functional stakeholders to ensure scalable, low-risk rollouts and optimized warehouse operations.

Lead technical programs to design, build, and scale Stord's WMS/TMS and evolve WES capabilities. Bridge operations and engineering, drive architectural decisions, manage alpha/beta releases, run pilot deployments, enforce change management, and mentor engineering teams to deliver fault-tolerant, high-performance supply chain software.

Embed with internal teams to map workflows, design and ship production agentic AI systems that automate CX, finance, ops, and developer productivity. Build LLM integrations, observability, APIs, reusable automation modules, and data products to replace manual operational work.

Embed with internal teams to identify high-leverage manual workflows and build production-grade agentic AI systems, integrations, and automation (LLM-powered interfaces, observability, APIs, dashboards) that reduce manual effort across CX, finance, ops, and logistics.

Own product vision, strategy, and roadmap; convert ambiguous operational and commerce problems into clear requirements; partner with engineering and design to ship features quickly; define business-linked metrics; engage customers and stakeholders; and get close to operational realities (warehouses, carriers, checkout) to ensure product quality and impact.

Lead WMS product strategy and execution to improve warehouse throughput, accuracy, and efficiency. Own roadmap, translate floor-level operator insights into requirements, ship measurable features, and coordinate across product, engineering, and operations teams to support omni-channel fulfillment.

Lead design and productionization of egocentric and warehouse perception systems: data capture, camera rigs, calibration, multi-view 3D and pose estimation, automated labeling pipelines, model training/optimization, deployment, and establishing dataset quality standards for embodied AI.

Own full-cycle recruiting for product, data, and engineering roles: source passive candidates, screen technical and product fit, partner with hiring leaders, manage pipeline metrics, improve processes, and close high-impact hires while ensuring a strong candidate experience.

Lead the Decision Science function, designing ML models, overseeing experimentation frameworks, and ensuring model adoption across the company, driving operational and commercial improvements.

As Senior Product Manager for ERP Lite, you will lead the product roadmap, working with engineering teams and understanding customer needs to enhance financial visibility and operations for brands.

Lead finance-side M&A integration and special projects: plan Day 1 readiness, harmonize chart of accounts, manage TSAs, integrate acquired entities into consolidated close, track synergies and milestones, support technical accounting, process improvements, SOX documentation, and ad-hoc financial analyses under the Director of Corporate Accounting.

Lead and scale Revenue and Billing Operations for a multi-service 3PL platform. Own end-to-end billing, revenue recognition (ASC 606), financial reporting, systems integration (WMS/TMS/ERP/billing), automation and AI adoption, cross-functional alignment, controls, tax compliance, and build a high-performing team to ensure accurate, scalable revenue capture and margin visibility.

The Product Manager at Stord will optimize warehouse operations by translating operational needs into product requirements, collaborating with internal teams, and implementing efficient WMS solutions while spending significant time onsite to gather feedback.

Senior individual contributor owning complex end-to-end ML problems for supply chain and consumer applications. Build and deploy predictive models (demand forecasting, delivery ETA, recommendations), embed with engineering teams, define MLOps standards, and advise leadership on data science strategy and investments.

Own quality engineering for Commerce: run structured manual QA, build E2E automation (storefront, checkout, brand portal), wire tests into CI, define Shopify-specific compatibility playbooks, set quality metrics and gates, participate in planning and spec reviews, and lead the teamto shift coverage left.

Lead end-to-end experimentation pipeline for Stord Labs, coordinating robotics, AI, vendors, engineering, and operations to validate and scale logistics innovations into production pilots and enterprise rollouts, develop deployment playbooks, and manage co-funded customer pilots and executive demonstrations.

Lead development of digital twin and simulation models for warehouse operations, deploy AI-driven decision systems, build forecasting and optimization models, validate experiments linking operational metrics to financial impact, and partner with engineers, operations, and external AI/academic partners to scale innovations across fulfillment networks.

The Staff Software Engineer will lead technical initiatives, drive quality code, mentor engineers, and work on scalable systems in a high-impact team environment.