Jobs at SRAM, LLC

Leads digital marketing projects by breaking strategic goals into actionable tasks, managing timelines, resources, dependencies, and project tools. Coordinates cross-functional teams, facilitates meetings, tracks performance, ensures quality and alignment with organizational objectives, and drives process improvements. The role also supports client relationships, digital marketing initiatives, UX/UI best practices, e-commerce trends, and design execution.

Provides technical product support and sales assistance to bicycle riders through phone and email. Manages consumer-direct orders, delivers accurate product information, meets channel KPIs, identifies information gaps, and provides feedback on SRAM products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with customer support and office software.

Develops mechanical test plans, procedures, and methods for SRAM products; builds and improves automated test systems for mechatronic devices; analyzes product behavior and test data; resolves testing issues; applies statistics and reliability principles; and communicates results to support product development.

Leads SRAM’s global professional cycling race program across road, gravel, triathlon, and cyclocross. Manages race technicians, technical support for teams and athletes, sponsorship scouting and contracts, marketing activations, product feedback, race budgets, and team development. Requires extensive sports marketing experience, cycling industry expertise, bicycle mechanic skills, and up to 40% domestic and international travel.

Own product quality for a value stream from development through production. Drive continuous improvement, define and improve quality metrics/processes, lead cross-functional teams, maintain daily quality operations, resolve complex issues using quality tools and data-driven problem solving, and work with suppliers (including periodic international travel).