Teams at Spotter AI

Conduct outbound calls to truck drivers and owner-operators, qualify leads, gather information, and create accurate candidate profiles. Manage CRM records, complete at least eight profiles daily, respond to leads within 24 hours, address questions professionally, and coordinate lead transitions with the recruitment team while maintaining strong customer service and accuracy.

Provides technical support and troubleshooting for ELD hardware, software, and connectivity. Trains drivers and dispatchers on ELD use, Hours of Service, and electronic log maintenance. Monitors data for FMCSA compliance, identifies exceptions, prepares reports, resolves user questions, documents recurring issues, and coordinates escalations with vendors or IT. Maintains knowledge of changing regulations and supports process improvements across fleet operations.

Automate accounting and finance workflows across business systems, data exports, reports, and operational data sources. Responsibilities include improving reconciliations, journal-entry preparation, close tracking, reporting, exception management, and controls; building scripts, dashboards, templates, and workflows; connecting systems; documenting processes; and collaborating with accounting, finance, operations, and technology teams.