Articles about Spark Advisors

Design data-rich workflows, interfaces, visualizations, and controls for brokers, agency leaders, and internal operations teams. Conduct user research, translate complex data into intuitive experiences, partner with Product, Engineering, and Data from discovery through launch, contribute to Spark’s design system, and incorporate AI into design workflows.

Manage end-to-end Medicare compliance cases, maintain case records, liaise with agents and carriers, conduct audits, provide agent coaching, and support reporting and process improvements to ensure regulatory adherence and audit readiness.

Lead Spark's downline agency monitoring program, risk-tiering methodology, and corrective action processes. Own carrier-facing and executive reporting, perform program-level trend analysis and root cause investigations, develop and manage CAPs/PIPs, and serve as a departmental SME and mentor on CMS Medicare marketing and agent oversight requirements.